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Public phone charging: What you need to know

If you travel for work or fun, you may use USB charging ports in airports or hotels to power up your phone. However, the FBI warns about “juice jacking” when hackers use public chargers to steal data or install malware.

Here’s how to help protect yourself:

  • Bring your own power brick, battery pack or wall charger.
  • Use a charge‑only cable. It lets your phone charge but blocks data sharing.
  • Download apps only from official app stores and keep apps and your phone software updated.
  • Pay attention to pop‑ups. If your phone asks to “share data” or “trust this computer,” choose “charge only” or unplug right away.

If you think your phone was impacted:

  • Tell your employer if a work phone or company system may be affected.
  • Check your bank and credit accounts for unusual activity.
  • Change passwords to strong, unique new ones that contain at least 12 characters.
  • Delete apps you don’t recognize.
  • Run antivirus software to find and remove malware.
     

 Check back here often for updated tips on how to help protect yourself.

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