[Music in background throughout]

Kris Fador:

Every year, data breaches expose millions of records. Cybercrime costs the global economy trillions of dollars, and the threat landscape changes as criminals exploit new gaps in the expanding digital space.

Managing these risks requires acquiring or building the right tools, and then putting them in the hands of the most innovative and committed cybersecurity teams.

These teams are equipped with a top-to-bottom view of our operations and the information we use, as well as a robust framework that allows them to respond at any time.

Bank of America is deeply committed to protecting our company and our client's information and assets from persistent and emerging cybersecurity threats.

We're also creating new dynamic cybersecurity solutions that help our colleagues and our clients around the globe prepare for, prevent, detect, mitigate, and then respond to and recover from cyber events.

We're invested in powerful cutting-edge technology to ensure that our more than 3,600 cybersecurity teammates have global reach and always-on visibility into our network and our operations.

We look inward as well as outward. Our cybersecurity processes and guidelines cover our internal operations, and we're constantly designing new ways to keep the criminals out, detecting them before they exploit vulnerabilities and containing incidents while improving defenses through our collective experiences.

Our cybersecurity team collaborates to create new strategies for data protection, regulatory compliance, and third-party management, while always staying vigilant against cybercrime.

The Bank's Global Information Security program brings together some of cybersecurity's brightest talents. People with diverse backgrounds and deep experience across a variety of traditional and non-traditional industries. We all benefit when established leaders in the field work together with the sharpest minds across generations.

Our customers and clients are innovating, breaking new ground, and solving problems constantly. The Global Information Security team at Bank of America provides the comprehensive security and insights they need to succeed.

We are better when we're together. With the right framework, tools and people, we're able to be always on to engage in the present while preparing for the future and empowering our customers and clients with the confidence to set and attain their most ambitious goals in today's dynamic and digital marketplace.

What would you like the power to do?

[On screen copy]

Always on, always resilient:

Bank of America’s Global Information Security

[On screen visual]

A Bank of America company logo

[On screen disclosures]

Neither Bank of America nor its affiliates provide information security or information technology (IT) consulting services. This material is provided “as is,” with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this material, and without warranty of any kind, express or implied, including but not limited to warranties of performance, quality and fitness for a particular purpose. This material should be regarded as general information on information security and IT considerations and is not intended to provide specific information security or IT advice nor is it any substitute for your own independent investigations. If you have any questions regarding your particular IT system or information secukrity concerns, please contact your IT or information security advisor.

“Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, derivatives, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, BofA Securities, Inc., which is a registered broker-dealer and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. is a registered as futures commission merchant with the CFTC and are members of the NFA.

Investment products offered by Investment Banking Affiliates:

Are Not FDIC Insured | Are Not Bank Guaranteed | May Lose Value

© 2025 Bank of America Corporation. All rights reserved.

[End of transcript]

[Music in background throughout]

[Bank of America^® logo throughout]

[Lifestyle images of a man holding young daughter, woman making a credit card transaction in a shop and a father and son doing a home improvement project]

We all want to feel safe. That's why it's important to use all of the tools available to help keep your personal and financial information secure.

At Bank of America, your privacy and security are a top priority for us, and we're committed to help keep your accounts secure.

[Mobile phone and then laptop showing the location of Security Center in the Bank of America Mobile Banking and Online Banking]

Our Security Center in the Mobile Banking app and Online Banking is your source for security features and tools,

On screen copy:

• Update sign-in settings
• Increase device security
• Review security tips and articles
• Report suspicious activity

[Online Banking showing the security preferences section and Security Meter]

[Mobile app screen showing the Security Meter rising from Standard, to Enhanced, to Advanced and then High to show improved security with each selected security option]

including a security meter that provides a visual representation of your account's security.

[padlock graphic]

Standard security helps protect your account,

[Mobile app screen showing the Security Meter rising again from standard, to enhanced, to advanced and then high]

On screen copy:
Standard Security
1 feature to Enhanced

On screen copy:
Highest Security
Well done!

but you can take additional steps to further secure your accounts using our Security Center, and track your progress as you take action. Manage security preferences, like enhancing your two-factor authentication,

[Mobile app screen showing “Enhance your two-factor authentication” being selected and then “Set up alerts and notifications”]

or setting up alerts and push notifications, so you always know your account balance, or when we have detected unusual activity. As you take action to help protect your accounts, you can watch your meter level rise,

[Lifestyle images of various people engaging with laptops, mobile devices and using credit cards]

On screen copy:
Advanced Security
3 features to High

On screen copy:
Highest Security
Well done!

and feel even more confident about the safety of your personal and financial information with Bank of America.

[screen on a mobile device showing the Security tips and articles section of the Security Center and navigation to the Report suspicious activity location in the tool]

You can also use the Security Center to stay vigilant about the latest scams by reviewing the education section, or how to report suspicious activity.

On screen copy:
Report suspicious activity

• Forward suspicious email or text messages to us at abuse@bankofamerica.com.
• If you receive a suspicious phone message, call us at 800-432-1000.
• Go to Manage Debit/Credit Card to lock your card or take action on a lost/stolen card.

[Mobile app screen showing the Security Meter rising from Standard, to Enhanced, to Advanced and then High to show improved security with each selected security option]

Visit the Security Center in the Mobile Banking app or Online Banking today to see what your security meter will tell you.

Learn more at bankofamerica.com/SecurityCenter.

On screen copy:
Bank of America^® logo
Learn more: bankofamerica.com/SecurityCenter

On screen disclosures:
Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. Mobile app alerts are not available in our web-based Mobile Banking. You may elect to receive alerts via text or email. Bank of America does not charge for this service but your mobile carrier's message and data rates may apply. Delivery of alerts may be affected or delayed by your mobile carrier's coverage. Sequences shortened. Screen images simulated. Banking products are provided by Bank of America, N.A. Member FDIC, and a wholly-owned subsidiary of Bank of America Corporation. Bank of America, N.A. Member FDIC. ©2023 Bank of America Corporation. All rights reserved. 6034250.

[End of transcript]